Returns & Exchanges
At DTLR, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for unworn merchandise in its original packaging. Please ensure all tags are attached and the items are in resalable condition to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid UPS return shipping label provided by the portal and secure it to your original shipping box.
Ship the Package
Drop off your package at any authorized UPS location or scheduled pickup point, ensuring you keep a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing